Salesforce login gives you access to a popular cloud-based CRM software provided for businesses to help them build long-lasting relationships with their customers and satisfy them. There are CRM platforms out there for large, medium and small businesses but Salesforce has grown to become the leading CRM platform since it was established in 1999 and boasts of revenue worth $13 million as of 2022.
Businesses thrive when customers are happy and satisfied with products and services rendered to them. Salesforce is one of the CRM platforms that use cloud-based CRM software to connect to customers. Salesforce has developed a variety of cloud platforms such as service cloud, marketing cloud, health cloud, community cloud, chatter cloud and others. These platforms provide business owners with the opportunity to connect with customers, get information about them and in turn increase revenue.
The features offered by the platform include a tracking feature that allows businesses to track customers’ activities on their websites. It also reduces your marketing efforts by allowing direct interaction with companies and customers including creating marketing campaigns. This article will provide details on the Salesforce CRM platform including how to create an account and also the Salesforce login procedure.
Features of Salesforce
Some of the features of Salesforce include:
- Salesforce contains an AppExchange feature that features several applications that will be helpful in solving most of your sales and marketing needs. Some of the applications offered on the platform are free while you will need to pay a fee to gain access to others.
- The customer cloud feature in the application makes purchasing products from your website seamless. With this feature, customers can easily carry out one-touch payments to make purchases.
- You can use the platform to get predictions on the performance of your sales in future. With this feature, you can plan your activities based on the predictions provided.
- Salesforce can be used to create your own application based on the needs of your organization. You can also go ahead to make your application mobile or use other applications created by other companies featured in the Salesforce platform to solve your needs.
- One of the important features of a CRM platform is the contact management feature. Salesforce contact management feature provides important data about customers. You will get reports on the platform about customer engagement and interaction on your website. This feature will allow you to make informed decisions about the behaviour of a customer and determine how to follow them.
- Salesforce also has a mobile application that makes access to your account easy. You can access your account and get all the data you need from anywhere and at any time. You can also work with the application even when your data is turned off. With the application, you can view meetings, and events and get updates on your account anytime you want.
- Salesforce can be integrated into your email account and with it, you can schedule your calendar, view contacts and also receive emails.
How to Create a Salesforce Account
To create a Salesforce account, follow the steps below:
- Visit the Salesforce webpage at www.salesforce.com
- Click on ‘start my free trial’, you will be taken to a page where you will be asked to input your first name, last name, job title. Click ‘next’.
- The next step is to select the number of employees you have, type in the name of your company and select the country or region your company is located. Click ‘next’.
- Enter your phone number, type in your email address and agree to the Salesforce services agreement. Click ‘submit’.
- Enter your username and password of your choice and click ‘login’.
After carrying out the procedures above your account will be created.
For Salesforce login, follow the few steps below:
- Visit the Salesforce webpage,
- Click login
- Enter your username and password.
Salesforce login has provided most of the features businesses need to ensure good customer relationships. However, to gain access to most of these features, you will need to subscribe to the paid options on the platform. You can still decide to withhold on committing and try out the free plan first – if you are satisfied with what you are getting from the free plan, then go ahead and subscribe to the paid plan.